ANSWERS to YOUR QUESTIONS
Whether you’re planning a trip or you’re already here, we have answers to your questions. If something isn’t covered, just give us a ring. We’re happy to help you out.
Whether you’re planning a trip or you’re already here, we have answers to your questions. If something isn’t covered, just give us a ring. We’re happy to help you out.
We welcome you at 3pm. If you need to store luggage or check into your room earlier, contact us for assistance. Check out is at 11am.
Absolutely. Please contact guest services for arrangements.
We would like to accommodate you, if possible. The charge is $30 for check out after 11am. If you book directly with us, there is no charge for late checkouts until 1pm.
Well behaved dogs under 65 lbs only. There is an additional charge of $25 per night. One pet per room, please. Never leave your dog in the room alone. Dogs will be dogs and if there is damage extra charges will be assessed.
We are on the quiet edge of downtown Hood River. The downtown core is blocks 1-6 of Oak Street and we are on the corner of 7th and Oak. Wine tasting rooms, coffee shops, and restaurants are within an easy walking distance.
Yes! And more. Booking directly with us will always save you 14-20%, plus checkout times automatically extend until 1pm. Enjoy early check in without an additional cost. And if something happens with your travel plans you can cancel without penalty within 48 hours of arrival.
Private parking is located on the north side of the hotel. Street parking on the west side is not metered.
Breakfast is served at 8:00am, 8:30am, and 9:30am.
Yes! We proudly offer a farm fresh breakfast to our guests each morning, with locally roasted coffee, tea selection, juice, farm eggs, fruit, pastry, and a main entree.
You sure can! Just let us know you need a Brown Bag Breakfast when you check in. We’ll have it ready for you to take to your room the night before or waiting at the front desk as you head out in the morning. You’ll find napkins in the bag. To-go cups are at the tea service station. Hot water will be ready three minutes after turning on the pot.
We are happy to bring a tray of hot coffee to your room upon request.
Yes. You will receive the login information upon check in.
If you would like to wear a mask, we can provide you with one. Hand sanitizer is in every room and at the front desk. Staff has strict instructions to not work when sick. Covid tests are available for all staff. We are Hood River County Health licensed for food service.
No smoking, vaping, or drugs are allowed on the property. A $250 charge for additional cleaning will be applied to your room if you are found in violation of this policy.
We enjoy four distinct seasons. Summers are quite warm and dry with average highs in the 70s and 80s, sometimes 90s in August and September. Our winters can be cold and overcast with rain and snow. November-February the average highs are in the 40s. Spring and fall are typically mild, but can vary greatly month-to-month. Year round you can experience our famous Gorge winds.
Our front desk is not staffed after hours, but someone is available 24/7. For after hour emergencies, please call 541-490-0023. For medical emergencies, call 911.